DELIVERY INFORMATION
Yes, we're quick, but there's a few things to know before we ring your doorbell.
DELIVERY PRICING
It doesn't matter where you are in Great Britain as we will always find you, however there are certain places where there may be a small premium to pay to get there, such as remote locations or offshore addresses, but you'll be advised of the full delivery cost when you order the goods. All prices include VAT, so the price you see is the price you pay.
DELIVERIES
We deliver all goods by courier to ensure that your items are handled correctly and delivered to you on time. Most deliveries are dispatched overnight and confirmation by the purchaser are usually required by drivers at the point of delivery to ensure goods are handed over to the correct recipient, however we understand there could be occasions where you might not be in. If this is the case, we may be able to advise the courier to leave in a safe location nearby which you can advise us of when placing your order, or you may email us with special instructions. If the weather is inclement or road conditions prohibit a normal delivery service, please bear with us while we will deliver your goods as soon as we can. Some areas in Great Britain are not classed as a 'Next Day' service area and as some circumstances such as breakdowns and misroutes are beyond our control we will get to you as soon as we can. Hard to reach areas may also take a little more time, however on all deliveries we aim for a next working day service Monday to Friday (excluding Bank Holidays) where possible. We are currently experiencing issues delivering to Isle of Man, Isle of Scilly, Jersey, Guernsey and Northern Ireland at present.
UNATTENDED DELIVERIES
If you think you might be out on the day the of delivery, although we cannot be held responsible for items being left in an unsecured location, such as by the side of bins or outside front doors, did you know that we can instruct drivers to leave at secured places within the immediate vacinity, such as with a neighbour? Just let us know in the "Special Note / Comment" section when entering your delivery address. It's that simple!